Covid-19 UpdateIMPORTANT UPDATE:
Please make an appointment before you come down. Try to email us rather than call us as we are getting a lot of calls and the two of us who are on the phones are struggling to cope.
Please bear with us with online orders, stock is extremely volatile along with delays from suppliers and delivery companies.
We are closed on Thursday and Sundays, if you ring we will not answer.
To all our Cycle Gear friends,
Following the Governments announcement, bike shops have been included in the list of essential services. This means, we will still be open from the hours of 10 - 4.30 (subject to change). We will be shut on Sundays & Thursdays. However, we will be implementing some important changes to how we work as a business for the foreseeable. We are open, but on an appointment only basis.
This is aimed at key workers including NHS, teachers, care workers, delivery drivers and other essential workers. The people who need their bikes as a mode of transport and exercise, or people who now need a bike to get to and from work.
Our showroom is now open but on an appointment only basis. Please call us on 01422 344602/01422 341963 OR email us at email@example.com. If you turn up without an appointment you WILL be turned away. This is for ours and yours safety as well as the key workers we help.
Our workshop is still open, but pre-booking is required. We ask you to phone up first and speak to our workshop to arrange any work. Our front doors will remain closed, and no customers will be allowed in store unless it has been arranged and we know you are coming. Unless it is an emergancy.
Our online store is still available to use, and we strongly encourage you to put any orders through there. We are still despatching bikes, and any other parts and accessories. We do however ask you to call us to double check availabilty on most items before placing any orders. If you are local, we are offering a free same day delivery within 20 miles.
We have experienced staff here who are available via email and telephone for any advise on new sales, and after sales care. If you have any other queries, please dont hesistate to call.
All our staff our here working hard to keep you guys healthy, happy and on the move and we ask you to please respect this and our saftey by adhering to social distancing.
This is a very different way of working for us, and we ask you to please bare with us whilst we adjust to the changes and do the best we can for you. We want to thank you all for your continued support throughout this, and hope to see you all again on the other side.
Thank you again - Steve, Bob, Nath, Joe, Hannah and Luke @ Cycle Gear